Delivery Policy

Delivery Policy


TWM is super excited to have received your order via our online store. Once your payment reflects in the TWM bank account TWM and Team will process your order according to the specifications you have selected on the website. This will take 5-7 working days to make sure your item is exclusively altered and packed for you.

Please note that all orders are subject to availability due to the exclusivity of this range. If an item is sold out at the time you place your order, TWM will notify you and refund you the total amount of your order, using the original method of payment OR TWM will give you a store credit to order any other available item to the same value.

The price you have paid, is the price of the item plus the courier cost included for quick and easy delivery. Delivery will take 3-5 working days. At the moment delivery is only to addresses within the borders of South Africa. Please note we only deliver on week days, excluding public holidays.

For any queries please contact TWM Team at